Support
We read every message.
Write to support@devianlabs.com. Tell us your phone model and what happened, and we’ll get back to you, usually within two working days.
Common questions
How do I invite people to a trip?
Open the trip, tap the settings button, and share the invite link or let them scan the QR code. Anyone with the invite can join, so share it only with your group.
Someone’s changes aren’t showing up
Changes sync whenever both phones are online, or directly when you’re together on the same Wi-Fi with the campfire lit. Make sure everyone has signed in and opened the trip at least once since the change was made.
I can’t start a new trip
You can have one trip of your own at a time for free. Delete a trip you no longer need, or add another trip from the “Start a trip” screen. Trips you joined don’t count.
I paid but my extra trip isn’t there
Reopen Campfyr while online: unfinished purchases are completed when the app starts. If it still isn’t there, email us with your order ID from Google Play or the App Store.
Refunds
Purchases go through Google Play or the App Store, which handle refunds. See our terms for links. We’re happy to help if you get stuck.
Deleting your data
See how to delete a trip or your account, and our privacy policy for what we store.